Taupō Social Services Directory

arc Counselling Services

Contact Details


PO Box 1129, Taupō

Phone 377 1132

Fax 377 1138

Toll Free 0800 227 5272


PO Box 166 Turangi

Street Address

Taupō - 67 Paora Hapi St, Taupō

Turangi – 33 Turanga Place

Mangakino - 60 Rangatira Drive

Target Group

All Residents of the Lakes DHB area whom may be at risk of or struggling with addiction and co-existing disorders, including family/ Whānau members, employers and or concerned members of the community can utilise arc’s Counselling Services.

Core Services/Focus

Drug & Alcohol Addiction/Gambling/NZTA Assessments

Referral Criteria

Criteria for assessment and treatment will be based on the person having an existing risk of co-existing disorders and/or addiction problem or as a significant other.

Who Can Refer

Referrals to this service may come from any source, including self.

Referral process

Referral to this service can be made by contacting the service in person, by phone, through professional referral e.g. through General Practitioners or concerned others with the Service Users permission. All referrals will be responded to and allocated based on urgency and priority of need in consultation with the identified Tangata Whaiora/ Client. If other intervention required, referral on to more appropriate service will be supported by staff.

Current Services Being Delivered
  1. Brief Intervention, information, education and resources related to addiction. In partnership with Community Mental Health and G.P. Practices arc is delivering clinic responses to AOD and co-existing disorders.
  2. Assessment and Development of Recovery Plans and treatment for Alcohol, Drug, Gambling Problems.
  3. Support to family/Whānau members struggling with someone else’s addiction.
  4. Group Support 5. Referral to more intensive residential treatment facilities, respite and needs Assessments.
  5. New Zealand Transport Authority Assessments – indefinite disqualification 

AddictionCommunity Support and AdvocacyCounsellingMental HealthSupport Groups

We thank our supporters

Without their support we couldn’t deliver our service to the community of Taupō.

Community Organisation Grants Scheme (COGS)

Lottery Grants Board